For businesses
Monitored detection, with someone who can actually respond
Prevention fails eventually. The question is whether anyone notices in hours or in months, and whether the person who notices can do anything about it. We deploy and operate monitored detection on Arctic Wolf and CrowdStrike, tune it against your environment, and own the response when something real turns up.
- Round-the-clock monitored detection via Arctic Wolf
- CrowdStrike Falcon endpoint and identity protection
- Coverage assessment — the log sources nobody connected
- Alert tuning so the stream stays readable
- Escalation and containment authority agreed in writing
- Remediation engineering, not just notification
What we deliver
Around-the-clock monitored detection
Continuous monitoring delivered through Arctic Wolf, whose security operations center watches the alert stream every hour of every day.
- Arctic Wolf onboarding, sensor deployment, and log source coverage
- Named escalation path so an alert reaches a person who can act
- Alert tuning against your environment to cut false positives
- Coverage gaps identified — the systems nobody was sending logs from
- Regular reporting you can take to leadership or an insurer
Endpoint detection and response
CrowdStrike Falcon deployed, configured to your risk tolerance, and actually operated rather than installed and forgotten.
- Falcon deployment across servers, workstations, and cloud workloads
- Prevention policy tuning — the difference between blocking and alerting
- Identity protection and detection coverage
- Response action authority agreed in advance, not during an incident
- Licensing supplied alongside the engineering to run it
Response and remediation
Detection without the ability to act is an expensive notification service. This is the part we own directly.
- Containment and isolation when something real is found
- Root cause investigation across identity, endpoint, and network
- Remediation of the path that was used, not just the symptom
- Recovery from immutable backup where recovery is warranted
- Post-incident review with concrete changes, tracked to closure
The controls underneath
Monitoring is the last line. Most incidents we investigate were reachable because something simpler was missing.
- Multi-factor authentication and conditional access coverage
- Privileged account separation and just-in-time elevation
- Network segmentation, including operational technology isolation
- Vulnerability management prioritized by real exploitability
- Immutable backup isolated from production identity
Platforms we work in
Named platforms, not categories — so you can tell at a glance whether we already know your environment.
- Managed detection
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- Arctic Wolf
- Concierge Security Team
- 24/7 monitoring
- Endpoint
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- CrowdStrike Falcon
- Microsoft Defender for Endpoint
- Defender for Identity
- SIEM
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- Microsoft Sentinel
- Splunk
- Elastic
- Identity
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- Entra ID
- Conditional Access
- MFA
- Duo
- Recovery
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- Veeam
- Immutable repositories
- Azure Site Recovery
How it runs
From first call to sign-off
Every engagement is governed by a written statement of work naming deliverables, assumptions, and who is responsible for what.
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Coverage assessment
What is generating logs, what is not, and where an attacker could operate unobserved. The gaps are usually more interesting than the tooling.
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Deployment and onboarding
Sensors and agents rolled out, log sources connected, and detection tuned against your environment rather than left at vendor defaults.
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Escalation agreed in writing
Who is called, at what severity, and who can authorize taking a system offline — decided before an incident rather than during one.
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Operate and improve
Ongoing tuning, coverage review as the estate changes, and reporting suitable for leadership, auditors, and cyber insurers.
Questions
What people ask
Monitored detection, with someone who can actually respond — questions
Do you run your own security operations center?
No, and we would rather say so plainly than imply otherwise. The 24/7 monitoring is delivered by Arctic Wolf, whose Concierge Security Team watches the alert stream continuously. What we own is everything around it: deployment, log source coverage, tuning, escalation handling, and the remediation engineering when something real is found. That division is worth understanding, because a provider claiming an in-house SOC is making a claim your insurer may check.
Is this not just reselling Arctic Wolf?
The license is the easy part. Most of the value is in what surrounds it — finding the systems that were never sending logs, tuning detections so alerts are readable, agreeing response authority in advance, and having engineers who can actually remediate an identity compromise or rebuild from immutable backup. A license with nobody operating it produces alerts nobody reads.
We already have Microsoft Defender. Do we need more?
Often not more product — more configuration. Defender in a Business Premium or E5 tenant is substantial capability that is commonly unlicensed in practice, unconfigured, or left at defaults. We would rather tune what you own than sell you a second stack. Where Defender genuinely does not cover something, we will show you the gap rather than assert it.
What happens when something is found at 3am?
The escalation path agreed during onboarding runs: the vendor security operations center triages and escalates, we take the technical response, and your named contacts are notified at the severity you defined. Containment authority is agreed in writing beforehand, because the middle of an incident is a poor time to discover nobody can approve taking a server offline.
Can this satisfy our cyber insurance requirements?
It addresses the detection and response questions most carriers now ask, and the reporting is designed to be handed over as evidence. Insurers usually ask about MFA coverage, privileged access, backup immutability, and endpoint detection together, so we tend to review the whole questionnaire rather than the monitoring line alone.
Would anyone notice tonight?
A coverage assessment answers that concretely — which systems are observed, which are not, and where an attacker could work unseen.