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Epic IT Support

Industries

Sectors where we already know the constraints

Technology is transferable; context is not. Knowing that a district cannot take an outage during testing week, that a utility's control network must stay segregated, or that an examiner wants evidence rather than assurances is what separates a project that lands from one that stalls.

  • K-12 & Higher Education

    Districts and colleges run enterprise-scale infrastructure on public budgets, with a calendar that dictates when anything can change.

    • Hypervisor migrations scheduled around academic calendar blackout periods
    • Student and staff identity, single sign-on, and conditional access
    • Hyper-converged and cluster refresh across district data centers
    • Microsoft 365 and Google Workspace tenant work in both directions
    K-12 & Higher Education in detail
  • Local Government

    Cities, utilities, and special districts carry critical services, public records obligations, and operational technology that cannot simply be patched on a Tuesday.

    • Virtualization and disaster recovery for city infrastructure
    • Managed firewall, network refresh, and segmentation
    • SCADA and operational technology DMZ separation
    • Records retention aligned backup and recovery design
    Local Government in detail
  • Healthcare

    Clinical systems do not have maintenance windows in the way other industries do, and the regulatory expectations around access and recovery are explicit.

    • Clinical application infrastructure and storage platforms
    • HIPAA-aligned access control, auditing, and log retention
    • Immutable backup and tested recovery for clinical data
    • High-availability design for systems that cannot be offline
    Healthcare in detail
  • Manufacturing & Logistics

    When the plant floor stops, the cost is measured per hour. Infrastructure work happens inside shutdown windows or it does not happen.

    • ERP and production system infrastructure
    • Multi-site WAN, network refresh, and remote site connectivity
    • Data center refresh and virtualization platform migration
    • Business continuity planning around production schedules
    Manufacturing & Logistics in detail
  • Financial Services

    Examiners and auditors want evidence, not assurances — which changes what "done" means for backup, access control, and recovery testing.

    • Immutable retention aligned to regulatory record-keeping requirements
    • Access reviews and privileged account separation with audit evidence
    • Disaster recovery testing producing documented, measured results
    • Security posture assessment against examiner and insurer expectations
    Financial Services in detail

Not on the list?

Sector experience helps, but it is not a prerequisite. Tell us the environment and the constraint and we will be straight with you about fit.