Industry
Local government and public utilities
Cities and utilities carry services that cannot stop, records obligations that outlast any administration, and operational technology that will not tolerate a routine patch cycle. Public-sector IT work is less about novel technology than about doing ordinary technology under unusual constraints.
- Virtualization and disaster recovery for critical city systems
- Managed firewall, network refresh, and segmentation
- SCADA and operational technology DMZ separation
- Records retention aligned backup and recovery design
- Council and board-cycle aware project scheduling
- Staff augmentation during vacancies and recruitment
What we deliver
Core infrastructure
The server and storage platforms behind permitting, finance, public safety, and utility billing.
- Virtualization platform refresh and hypervisor migration
- Production and disaster recovery server deployment
- Storage array replacement and capacity planning
- Cluster design with validated failover behavior
- Facility moves, consolidations, and new-site build-outs
Network and security
Perimeter, internal segmentation, and the separation between business and control networks.
- Managed firewall administration and policy lifecycle
- Switching and wireless refresh across facilities
- SCADA and operational technology DMZ design and isolation
- Network assessment with documented remediation priorities
- Multi-factor authentication and remote access hardening
Continuity and records
Recovery designed around statutory retention rather than convenience.
- Backup retention mapped to public records requirements
- Immutable repositories resistant to ransomware deletion
- Disaster recovery design across sites, with tested failover
- Recovery objectives agreed with department heads and costed
- Documented recovery testing suitable for council reporting
Capacity and support
Filling gaps that public-sector recruitment cycles make hard to fill permanently.
- Interim systems and network engineering during vacancies
- Block-of-hours arrangements for unpredictable escalation
- Project delivery alongside a small internal IT department
- Knowledge transfer so capability stays with the agency
- Vendor-neutral assessments to support procurement decisions
Questions
What people ask
Local government and public utilities — questions
Do you work on SCADA and operational technology?
We do network segmentation and DMZ design work separating control networks from business networks, and we are deliberately conservative about it. Our position is that on operational technology the priority is isolation, architecture review, and change discipline — not active testing against live control systems. Where deeper OT security work is warranted we will say so and help you scope it appropriately.
Can you work within our procurement and council approval process?
Yes. Statements of work are written to survive a procurement review — deliverables, assumptions, responsibilities, and a schedule of fees stated explicitly — and project timelines are built around council or board approval cycles and fiscal year boundaries rather than assuming an immediate start.
We have one IT person and no depth. Can you be the backup?
That is a very common arrangement in smaller agencies. Your person keeps the relationships and institutional knowledge; we provide specialist depth and after-hours cover so a single vacancy or a single vacation does not become a continuity risk.
How do you handle records retention in backup design?
Retention is set from your statutory obligations rather than from a product default. We map the requirement to configured retention on each platform, verify immutability where the record class warrants it, and document the mapping so it can be shown to a records officer or an auditor.
Other industries
Working in local government?
Tell us the environment and the constraint you are working around. Sector context shapes the answer more than most vendors admit.