Industry
Healthcare
Clinical systems do not have maintenance windows in the way other industries do, and the regulatory expectations around access, auditing, and recovery are explicit rather than aspirational. Healthcare infrastructure work is defined by what cannot be taken offline.
- High-availability design for systems that cannot stop
- Clinical application infrastructure and storage platforms
- HIPAA-aligned access control, auditing, and log retention
- Immutable backup and tested recovery for clinical data
- Change windows built around clinical operations
- Documented evidence for audits and assessments
What we deliver
Clinical infrastructure
The platforms underneath electronic health records, imaging, and practice management.
- Server and storage platforms sized for clinical application requirements
- High-availability cluster design with validated failover
- Storage migration and array refresh with minimal-downtime cutover
- Virtualization platform migration and consolidation
- Performance investigation on systems clinicians describe as slow
Access control and auditing
Who can reach patient data, and the evidence that shows it.
- Identity architecture, single sign-on, and multi-factor authentication
- Role-based access design and privileged account separation
- Audit logging, log retention, and forwarding into a SIEM
- Access review cycles with documented approver sign-off
- Remote access hardening for clinicians and third-party vendors
Backup and recovery
Protection for data whose loss is a regulatory event as well as a clinical one.
- Immutable backup repositories isolated from production identity
- Retention configured to clinical and regulatory requirements
- Recovery objectives agreed per clinical system and costed
- Live recovery testing against isolated targets
- Documented recovery evidence for audits and assessments
Security
Controls in a sector that is both heavily targeted and heavily scrutinised.
- Microsoft 365 and Entra ID security posture assessment
- Microsoft Defender deployment and tuning across endpoint and identity
- Network segmentation isolating clinical and medical device networks
- Vulnerability management with prioritization by exploitability
- Authorized penetration testing with remediation and retest
Questions
What people ask
Healthcare — questions
How do you schedule work around clinical operations?
Change windows are agreed with clinical leadership before the project plan is finalised, and anything touching a clinical system is staged so it can be rolled back within the window. We assume no window is truly quiet and plan for the possibility that work has to stop and revert.
Can you sign a business associate agreement?
Yes. Where an engagement involves access to protected health information we execute a business associate agreement alongside the master services agreement before work begins. Where an engagement can be scoped to avoid PHI access entirely, we will propose that instead.
Do you have experience with specific clinical applications?
Our work is at the infrastructure, identity, storage, and recovery layers underneath clinical applications rather than in application configuration itself. We have delivered server, storage, and continuity projects for healthcare organizations, and we coordinate with your clinical application vendor rather than claiming their expertise.
What does HIPAA-aligned actually mean in your deliverables?
It means the technical safeguards are configured and, importantly, evidenced: access controls documented, audit logging enabled and retained, encryption verified, and recovery tested with results written down. We deliver the technical controls and the documentation; your compliance officer owns the overall program.
Working in healthcare?
Tell us the environment and the constraint you are working around. Sector context shapes the answer more than most vendors admit.