Advanced IT Support for MSPs, MSSPs & VARs

Epic IT Support provides advanced, white-label IT services for Managed Security Service Providers, Managed Service Providers, and VARs, including Linux support, Veeam backup, AWS and Azure engineering, cybersecurity, penetration testing, and virtualization migrations. We act as your senior engineering team—under your brand.

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Who We Work With

Epic IT Support partners exclusively with:

  • Managed Service Providers (MSPs)

  • Managed Security Service Providers (MSSPs)

  • IT Consultants and Value-Added Resellers (VARs)

If you deliver front-line IT support but need deeper expertise in Linux, cloud, backup, or security, we give you enterprise-grade capabilities without adding internal headcount.

White-Label IT Services for MSPs

  • Linux Support for MSPs

    24/7 Linux server support (Ubuntu, RHEL, Rocky, Debian)
    Proactive monitoring and troubleshooting
    Hardening and CIS-compliant configurations
    High-availability clustering and performance tuning
    Containers, Docker, Podman, Kubernetes

  • Veeam Backup & Replication for MSPs

    Veeam design, deployment, and optimization
    Immutable backup storage and air-gapped strategies
    WAN optimization and repository tuning
    DR planning and failover testing
    Veeam for VMware, Hyper-V, and Proxmox environments

  • Cloud Services for MSPs: AWS & Azure

    AWS and Azure architecture and migrations
    IAM and security best practices
    Kubernetes (EKS/AKS), containers and automation
    Hybrid and multi-cloud design
    Cost optimization and governance reviews

Cybersecurity Services for MSPs

Strengthen your security offerings with enterprise-grade cybersecurity, delivered under your brand.

Vulnerability Management

  • Scheduled vulnerability scanning (weekly, monthly, quarterly)

  • CVE prioritization and remediation guidance

  • Alignment with CISA, NIST, CIS, and ISO frameworks

  • Vulnerability Management as a Service (VMaaS)

Penetration Testing & Security Operations

  • External and internal network penetration tests

  • Web app and API testing

  • Cloud-focused penetration testing (AWS, Azure)

  • SIEM deployment and tuning (Sentinel, Splunk, Elastic)

  • EDR/XDR configuration and incident response support

Virtualization & Migration Projects

We help MSPs deliver complex infrastructure and migration projects with confidence:

  • VMware to Proxmox migrations

  • VMware to Hyper-V conversions

  • Legacy to cloud migrations (AWS, Azure, hybrid)

  • Cluster and high-availability design

  • Storage and SAN/NAS migrations

  • Business continuity and disaster recovery planning

How We Partner With MSPs

We operate as a seamless extension of your team, providing senior-level engineers and architects who deliver solutions under your brand. You control the client relationship; we handle the complex technical work in the background.

Trusted by MSPs supporting hundreds of endpoints across North America.

Backed by 20+ years of enterprise IT & cybersecurity experience

  • 100% white-label delivery

  • Senior engineers and architects only

  • U.S.-based, enterprise experience

  • Clear SLAs and predictable pricing

  • No client poaching—ever

  • Flexible engagement: project-based, retainer, or block hours

Frequently Asked Questions for MSPs

  • Yes. All of our services can be delivered as fully white-label, co-branded, or in collaboration with your internal engineers. Your clients remain your clients.

  • Absolutely. We design, deploy, and support AWS and Azure environments, including security architecture, migrations, Kubernetes, automation, and cost optimization.

  • Yes. We offer vulnerability scanning programs, penetration testing (network, web app, cloud), and remediation guidance to help your MSP deliver strong cybersecurity outcomes.

  • Yes. We specialize in VMware-to-Proxmox migrations, as well as other virtualization and cloud migration projects, including design, planning, and execution.

  • We offer MSP-friendly pricing models including block hours, retainer-based recurring services, and fixed-fee project engagements so you can maintain healthy margins.

Ready to Expand Your MSP’s Capabilities?

If you’re an MSP or VAR looking to add advanced Linux, Veeam, cloud, cybersecurity, or migration services—without hiring a full engineering team—Epic IT Support is ready to partner with you.

Talk to an MSP Partnership Specialist